Privacy Policy ez 96
Protecting Your Data Is Our Priority

At ez 96, we understand that your trust is not freely given — it must be earned through real action. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information as a Malaysian player.

Updated: January 2026 Malaysia's PDPA SSL 256-bit Applicable in: Malaysia
🔒
Encryption
SSL 256-bit for all data
🚫
No Data Sales
Your data is never sold to third parties
📋
PDPA Compliant
Compliant with the Personal Data Protection Act
✉️
Right of Access
Request, correct, or delete your data

Six Pillars of Privacy Protection ez 96

The ez 96 Privacy Policy is more than a legal document — it reflects six concrete commitments we uphold in protecting every Malaysian player.

Minimum Data Collection

Ez 96 only collects data that is strictly necessary for platform operations — your name, Malaysian phone number, email, and transaction details. We do not collect excessive data unrelated to our services.

Bank-Grade Encryption

All data transmitted between your device and ez 96 servers is protected with 256-bit SSL encryption — the same technology used by Maybank2u and Malaysia's leading banks. Data is stored in a secure, access-controlled environment.

No Third-Party Data Sales

Ez 96 has never sold, rented, or disclosed your personal data to any third party for marketing or commercial purposes — and never will. Your data belongs to you, not to us.

PDPA Compliance

Ez 96 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means the collection, processing, and storage of your data is carried out within the legal framework established in Malaysia.

Full Player Control

You have the right to access, correct, transfer, and request deletion of your personal data at any time. Requests can be submitted through ez 96 customer support and will be processed within 14 business days.

Marketing Communications Controls

You may opt out of marketing communications from ez 96 at any time via your account settings or by contacting our support team. Unsubscription takes effect within 5 business days.

Important Note: This Privacy Policy applies to all players using the ez 96 platform, including the website, mobile app, and all related services. By registering or using ez 96, you agree to this Privacy Policy.
1
Introduction

Ez 96 ("we", "the Company", or "the Platform") is committed to protecting the privacy and security of the personal information of every Malaysian player who uses our services. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This document sets out clearly and transparently: what data we collect, why we need it, how it is used, who it may be shared with, how it is protected, and what rights you have over it. We believe transparency is the foundation of trust, and trust is the foundation of our relationship with the Malaysian players we value.

Data Controller: ez 96 is the data controller for personal data collected through this platform. Any privacy-related enquiries may be directed to support@ez96.biz
2
Personal Data We Collect

Ez 96 collects the following categories of data based on legitimate operational requirements:

Data Category Details Required?
Identity Full name, Malaysian identity card number, date of birth Yes
Contact Malaysian mobile number, email address Yes
Financial Deposit & withdrawal history (MYR), e-wallet account numbers (Touch 'n Go, GrabPay, etc.) Yes
Technical IP address, device type, web browser, session logs Auto
Betting Betting history, games played, wins/losses Auto
Cookies Preferences, login sessions, analytics Optional

Ez 96 not collect sensitive data such as health information, religious beliefs, or political views unless required by law.

3
How We Collect Data
A
Directly From You

Data you provide when registering an account, completing your profile, contacting customer support, or submitting a complaint. This includes identity verification forms required for withdrawal processing.

B
Automatically During Use

Technical logs such as IP address, device type, browser, and usage patterns are collected automatically when you access the ez 96 platform. This data is used for security purposes and service improvement.

C
Via Cookies and Tracking Technologies

Session cookies required for core platform functionality, preference cookies to remember your settings, and analytics cookies (with your consent) to understand how players use ez 96.

D
From Payment Processors

Transaction information received from payment processors such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — limited strictly to the details needed to verify and record financial transactions.

4
Purpose of Personal Data Use

Ez 96 uses your personal data for the following purposes, all grounded in a valid legal basis under Malaysia's PDPA:

  • Account Management: Creating, verifying, and maintaining your player account. This is a contractual requirement that cannot be avoided in order to deliver ez 96's services.
  • Transaction Processing: Processes deposits (from RM10 via Touch 'n Go, GrabPay, DuitNow, FPX and more) and withdrawals securely and accurately in Malaysian Ringgit (MYR).
  • Identity Verification & KYC: Ensuring legal compliance, including age verification (minimum 18 years) and adherence to anti-money laundering (AML) requirements.
  • Platform Security: Detecting and preventing fraud, unauthorised access, and suspicious activity that could compromise other players or the integrity of the platform.
  • Customer Support: Processing and responding to your enquiries, complaints, and support requests efficiently.
  • Responsible Gaming: Monitoring gameplay patterns to identify players who may need support and providing effective responsible gaming tools.
  • Service Improvement: Analysing usage data (in aggregate and anonymised form) to improve the platform, introduce new features, and optimise the experience for Malaysian players.
  • Marketing Communications: Sending you information about ez 96 promotions, bonuses, and special offers — only with your consent and can be stopped at any time.
5
Data Sharing with Third Parties

Ez 96 does not sell your personal data to any party. Data may be shared with the following parties under limited and controlled circumstances:

  • Payment Processors: Only the information required to process a transaction is shared with licensed Malaysian payment gateways (such as FPX processors, GrabPay, and Touch 'n Go eWallet), all of which are bound by strict confidentiality agreements.
  • Technical Service Providers: Companies that assist us in managing our technical infrastructure (servers, databases, cybersecurity) — all subject to PDPA-compliant data processing agreements.
  • Legal Authorities: Where required by Malaysian law, court order, or a competent regulatory authority.
  • Game Software Providers: Only anonymous session identifiers necessary for live casino and Sports Betting operations — no personally identifiable data is shared.
Guarantee: Any third party that handles ez 96 data must sign a data processing agreement prohibiting them from using your data for any purpose beyond what is specified, and requiring them to maintain security standards equivalent to or higher than those of ez 96.
6
Data Security

We implement a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse:

  • Encryption in Transit: All communication between your device and ez 96's servers is protected with TLS 1.3 / SSL 256-bit — the industry standard for online banking.
  • Static Encryption: Sensitive data such as passwords are stored in an irreversible hashed format. We do not store passwords in plain text.
  • Access Controls: Access to players' personal data within ez 96's internal systems is restricted to staff who require it for specific job functions only, with multi-factor authentication (MFA) mandatory.
  • Continuous Monitoring: An intrusion detection system (IDS) monitors traffic around the clock 24/7, with automated alerts triggered by any suspicious activity.
  • Security Audit: Independent security assessments are conducted periodically by qualified third parties to identify and address any vulnerabilities.
  • Incident Response Plan: In the event of a data breach affecting players, ez 96 will notify all impacted parties within 72 hours, in line with data protection best practices.
7
Data Retention Period

Ez 96 retains your personal data only for as long as necessary for the stated purpose or as required by Malaysian law:

  • Active Account Data: For as long as your account remains active and is used for betting or playing on ez 96.
  • Data After Account Closure: Financial and identity records are retained for 7 years after account closure in accordance with Malaysian legal requirements (Companies Act, tax laws, and AML regulations).
  • Technical Logs: Server logs and security logs are retained for 12 months.
  • Support Communications: Customer support communication records are retained for 3 years.
  • Cookies: Session cookies expire when you close your browser. Preference cookies expire after a set period (between 30 days and 1 year).

Once the retention period expires, data will be securely deleted or fully anonymised using methods that ensure it can no longer be re-identified.

8
Cookies & Tracking Technology

The ez 96 platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

  • Essential Cookies (Required): Required for core platform functions such as login verification, session security, and language preferences. These cookies cannot be disabled as the platform will not function properly without them.
  • Preference Cookies: Saves your personal settings such as game preferences, display layout, and notification options for a smoother repeat experience.
  • Analytical Cookies (With Consent): Helps us understand how Malaysian players use our platform — most visited pages, time spent, and technical issues. All data is aggregated and anonymised.
  • Security Cookies: Helps us detect and prevent fraudulent activity and unauthorised access to player accounts.

You can manage your cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of some parts of the ez 96 platform.

9
Your Rights as a Data Subject

As an ez 96 player in Malaysia, you have the following rights regarding your personal data under the PDPA:

Right of Access

Request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days.

Right to Rectification

Request correction of inaccurate or incomplete personal data. You may also update basic information directly through your ez 96 account settings.

Right to Erasure

Request the deletion of your personal data when it is no longer required, subject to applicable legal retention obligations (such as financial records for 7 years).

Right to Object to Processing

Object to the use of your data for direct marketing purposes or processing based on our legitimate interests. Objections will be actioned within 5 business days.

Data Portability Rights

Receive your data in a structured, machine-readable format (JSON/CSV) for reuse or transfer to another service, subject to the security and privacy of other parties.

How to Exercise Your Rights: Submit a written request to support@ez96.biz with the subject line "Privacy Rights Request" along with your full name and account number. We will respond within 14 business days.
10
Children's Privacy

Ez 96 services are strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or individuals under the age of 18.

Should we discover that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on ez 96 are encouraged to contact us immediately at support@ez96.biz

Warning: Registering with false information to conceal your real age is a serious violation of ez 96's Terms & Conditions and may contravene Malaysian law.
11
Amendments to the Privacy Policy

Ez 96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When material changes occur, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Send an in-platform notification upon your next login for any material changes.
  • Sending email notifications to registered players for amendments that require fresh consent.

Your continued use of the ez 96 platform after any amendments take effect will be considered acceptance of the revised policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data before the new policy comes into force.

12
Contact Us Regarding Privacy

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the ez 96 Privacy Officer through the following channels:

Email
support@ez96.biz
Response within 2 business days
Live Chat
Within the ez 96 Platform
Available 24/7 – Bahasa Melayu
Complaints to the PDPA: If you are dissatisfied with how ez 96 handles your privacy request, you have the right to file a complaint with the Malaysian Personal Data Protection Commissioner under the PDPA 2010.
🛡️

Your Data Is Safe at ez 96

We are committed to protecting the privacy of every Malaysian player. Register with confidence — your data is never sold, your account is secure, and you always remain in full control.

SSL 256-bit PDPA Compliant No Data Sales Deposits from RM10
By registering, you agree to the Terms & Conditions, Privacy Policy, and Responsible Gaming ez 96.
Bahasa Melayu